Amanda's Fireplace

Amanda's Fireplace at 1871 New York 9H, Hudson, NY 12534: Contacts, address, phone, site, reviews, directions, opening hours, photos, map.

Establishment   Home goods store  

Contacts

Phone number:
+1 518-828-9337

Address:
1871 New York 9H, Hudson, NY 12534
Get directions

Website:
amandasfireplaces.com

Categories:
Establishment   Home goods store  

Suggest update

Opening hours

Monday 08:30am — 05:00pm
Tuesday 08:30am — 05:00pm
Wednesday 08:30am — 05:00pm
Thursday 08:30am — 05:00pm
Friday 08:30am — 05:00pm
Saturday 09:00am — 04:00pm
Click to load full map
 

Photos



Reviews

  • Kathleen Crowley
    Oct, 18 2018
    ★ ☆ ☆ ☆ ☆
    Avoid this place like the plague!

    I deeply regret having purchased my fireplace insert at this disreputable firm. I have had nothing but trouble with them. First, they are not certified to work with gas--despite selling gas logs, stoves, and fireplaces. When the installer came 2 years ago he almost refused to install it, despite the fact the gas line was already in place. When I told him that he could then take the product back and give me a refund, he relented and installed it.

    It worked for about 3 months but then the thermostat and remote stopped working. It took two weeks to get service. When the guy showed up he did not have the right parts with him despite my telling the appointment scheduler what the problem was. As a result, the technician just put a rubber band around the battery pack and left. When I called Amanda's and spoke to the owner, he told me they would make it right. I never heard from them again. So I lived with the rubber band fix for a year.

    Well, it is broken again. So I called and scheduled an appointment--it was for a week away. But then that was cancelled due to a snow storm. So I rescheduled. More snow. Another cancellation. So I scheduled yet another appointment, again for a week later. I asked what time of day the technician would arrive--since I have a job and needed to schedule around the appointment. I was told I would be the first person on the schedule--the technician would be here around 8:30 in the morning. So I rearranged my meetings so I could be home during the morning to get the repair done, at long last.

    Today is the day the technician was supposed to arrive. It is now 11 am--no technician. I called Amanda's 45 minutes ago--they rescheduled me for the afternoon because one of their technicians called in sick--but they never called to tell me that. I am furious. I spoke to the owner, and while he claimed to be apologetic, he told me it was all beyond his control. He also did not really seem to care or appreciate the fact that they have inconvenienced me massively. It appears the folks at Amanda's believe their customers sit home all day, with nothing to do but wait for technicians.

    Bottom line--bad products and even worse service with no appreciation for their customers whatsoever. Next stop for this review? Angie's List and any other venue I can find.
Add review

The nearest places

Weather forecast for Hudson

Mar, 29 2024 03:00am   5
Mar, 29 2024 06:00am   4
Mar, 29 2024 09:00am   3
Mar, 29 2024 12:00pm   4
Mar, 29 2024 03:00pm   7
Mar, 29 2024 06:00pm   10
Mar, 29 2024 09:00pm   8
Mar, 30 2024 12:00am   4
Mar, 30 2024 03:00am   3
Mar, 30 2024 06:00am   2
Mar, 30 2024 09:00am   1
Mar, 30 2024 12:00pm   2
Mar, 30 2024 03:00pm   7
Mar, 30 2024 06:00pm   12
Mar, 30 2024 09:00pm   12
Mar, 31 2024 12:00am   5
Mar, 31 2024 03:00am   3
Mar, 31 2024 06:00am   2
Mar, 31 2024 09:00am   3
Mar, 31 2024 12:00pm   5
Mar, 31 2024 03:00pm   10
Mar, 31 2024 06:00pm   11
Mar, 31 2024 09:00pm   10